Answers on every channel
Text and voice, in several languages, with the property’s knowledge and handoff to the team when needed.
Grow direct bookings and expand distribution with AI search.
A single layer for discovery, guest service, direct booking and relationships where every conversation with a guest becomes context for the hotel.
Backed by:
The Artificial Intelligence that gives your hotel operations a memory
Discovery
Neo Visibility Shows up in AI assistant answers with the right rate and policy, not an intermediary’s version.
Sales
Neo Sales Handles the objection, builds the quote and charges in the same conversation, without sending the guest to another site.
Experience
Neo Concierge Remembers the room they asked for, when they arrived and what they complained about, and uses it on the next stay.
Distributes, serves and books every guest.
Puts the hotel in AI answers
The property’s official content is published in a format search engines and assistants can read and cite.
Sells without touching the screen
From question to payment with no one on the team stepping in. You decide when Neo takes over and when it calls a person.
Get found. Serve. Book direct. Bring them back.
Each stage hands context to the next. The guest never starts over.
Content with SEO, AEO and GEO best practices
Pages, answers and descriptions structured for search engines, AI assistants and generative search.
Booking confirmed
Grow your hotel’s direct sales
Neo answers, quotes and charges in the same conversation. The booking closes on your channel, with no intermediary.
Use strategic data in your marketing campaigns
Objections, preferences and demand by period become segments — instead of blasting your entire base.
Save your operation’s time
Repeated questions leave the front desk queue. The team steps in when the case really needs a person.
Content with SEO, AEO and GEO best practices
Pages, answers and descriptions structured for search engines, AI assistants and generative search.
Grow your hotel’s direct sales
Neo answers, quotes and charges in the same conversation. The booking closes on your channel, with no intermediary.
Use strategic data in your marketing campaigns
Objections, preferences and demand by period become segments — instead of blasting your entire base.
Save your operation’s time
Repeated questions leave the front desk queue. The team steps in when the case really needs a person.
Available on NeoTrip
Every question is data the hotel never kept.
Objections, preferences, recurring questions. All of it already happens, and it is lost at the end of the shift.
Questions about signing up.
The price depends on the size of the property and the volume of conversations it generates: the same plan costs differently for a 60-room hotel and a 400-room one. In a thirty-minute conversation we can size it and send you a proposal.
Neo Sales and the CRM are the same in both: guest service, sales, concierge, campaigns. Max adds two new layers: Neo Intelligence, which reads every conversation and returns insights, and Neo Visibility, which puts the property in searches and in AI answers.
No. NeoTrip runs on the infrastructure the hotel already has, legacy systems included.
On WhatsApp and on the chat of the hotel's current website. Nothing has to be rebuilt to get started.
On every plan, besides the monthly fee there is a commission on the bookings Neo helped close on the direct channel, always a fraction of what an OTA would charge. The stay is paid straight to the hotel and our share is withheld at the source, reconciled by booking ID.
It reads all of the hotel's conversations with guests and leads together and reports what they say: what people ask most, which objections keep coming up (price, cancellation policy, parking) and what they complain about. Each insight goes to the team the conversation mentions.
Yes, and it is the most common path. Start on Core, with Neo already selling, and move up when it makes sense: the knowledge base you already trained carries over.
Yes. It is the most common path for chains: one pilot property, then the rollout with the standard already proven.
The hotel remains the owner of all guest data the platform collects, in compliance with the LGPD, Brazil's data protection law. The knowledge base, conversations and CRM can be exported when the contract ends.
Every conversation becomes a booking, cash and a task on the dashboard.
The NeoTrip console brings direct revenue, cash flow, the service queue and occupancy into a single view, fed by what the agents do, with no manual exports.
Your guests will love booking
direct with you.
Book a 30-minute demo and see how NeoTrip works for your hotel’s profile.