Your guests will love booking direct with you.
It answers, sells and collects for your hotel. On WhatsApp and on your website, at any hour, in each guest's language.
Backed by:
One platform for the hotel's whole direct channel.
The whole sale, inside the conversation.
Neo answers questions, recommends the room and closes the payment without leaving the conversation.
A concierge before, during and after.
It guides the guest, organizes requests and calls the team when needed.
Ask and get the answer with the numbers.
The team asks, Neo answers with the data and the sources.
Your hotel shows up where travelers search.
Google, social media and AI answers, always leading to the direct channel.
Your hotel available inside AI assistants.
MCPs and plugins to book on ChatGPT and Gemini, direct with the hotel.
From the first message to a confirmed booking.
Neo leads every step. The team follows along in real time.
Understands
Dates, guests and preferences in one simple message.
Recommends
Available options and upgrades worth taking.
Closes
Booking, payment and confirmation in the same channel.
Learns
Preferences saved for the next conversation.
Payment comes with the booking.
Pix or card, right in the conversation. The hotel receives only what is its own.
Paid with Pix in the WhatsApp conversation · 2:32 PM
The guest paid
R$ 4,620
- Hotel Pedra Azulstraight to the hotel's account
- R$ 3,950
- Taxespaid to the government
- R$ 438
- Commissions and feeschannels and payment method
- R$ 232
Integrated with the systems the hotel already uses.
No system change and no double entry. PMS, CRS, CRM and payments connected through our own integration layer.
- PMS
- CRS
- Payments
- CRM
- Channels
- APIs and MCPs
Before selling, the hotel needs to be found.
Show up in search and AI
SEO, AEO and GEO for search engines and AI assistants.
Advertise where travelers are
Campaigns on the right channels for your hotel.
Get bookings inside AI assistants
Travelers choose and book without leaving the AI.
Neo, day to day.
Ask Neo
Ask about bookings and campaigns
The same service everywhere
WhatsApp, website, email and social
The team steps in mid-stream
Takes over with the full context
Speaks the guest's language
Replies in Spanish, English and more
Speaks before the guest asks
Check-in, late checkout and more
Learns from your hotel
Policies, rates and rules
You decide what Neo can do.
The hotel chooses the sources, the tone and the limits. The team sees everything and takes over whenever it wants.
Everyone sees what they need
Permissions by person, property and channel.
Everything is logged
What Neo looked up and what it did.
Clear limits
Nothing sensitive without the team's confirmation.
The team takes over anytime
With a summary, history and priority.
Responsible data
LGPD, purpose and only what is needed.
Better every week
Metrics to tune answers and flows.
From the independent hotel to the multi-property chain.
Every operation has its own size and way of selling. Neo adapts.
Independent hotels
Compete with more technology.
24-hour service without growing the team.
Chains and management companies
Scale with governance.
One central base with each property's rules.
Resorts and leisure
Sell the whole experience.
Stay, dining, spa and activities.
Inns and guesthouses
Turn what sets you apart into answers.
Fewer repeated questions on WhatsApp.
Motels and short stays
Speed, discretion and payment.
Suites, hours and offers explained fast.
What to know before implementation.
Build your direct channel for the age of AI.
From demand to payment: one infrastructure to sell more, learn more and depend less.